Privacy Policy: How Your Information Is Used

Last updated: October 2026

This Privacy Policy describes what Hearinguk Roofing ("we" or "us") does with information when you browse hearinguk.garden, phone the number shown on this website, or send in a form. It is a general template and is not legal advice.

What We Gather From You

Some details come straight from you. If you fill in a form or phone in, you may give us your name, phone number, email address, location, and a short note about your roof problem.

Other details are picked up automatically as you use the site. These may include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this website may be tracked, and sometimes recorded, to check quality and handle billing.

Why We Use It

We use the information to:

• Match you with an independent roofing provider that serves your area
• Hand your request details to that provider so they can reach you
• Answer your questions and messages
• See how the website and phone lines are being used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Else Sees It

Hearinguk Roofing is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners, so they can get in touch about what you asked. These are separate businesses. Each one has its own privacy practices.

We may also share information with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, treat sharing with marketing partners as a "sale" or a "share." Where those laws apply to you, you may be able to opt out.

Cookies and Site Analytics

This website may use cookies and similar tools to learn how visitors move around the site. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work the way they should.

Choices You Have

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@hearinguk.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We keep information only as long as we need it for the purposes above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Reach Us About Privacy

Have a question about this policy? Email contact@hearinguk.garden.